Hotel Casa Colonial Cozumel

Central location by the main plaza, in front of the ferry terminal, but on the quiet site. Staff was helpful and kept our luggage in their storage until the room was ready. AC in the lobby is probably too strong but you don't need to spend too much time there anyways. The room is a decent size, clean and well maintained. Breakfast is included and served in a sister hotel a few blocks away. Well priced.

This hotel had spacious rooms that were clean and comfortable in the suite. The complementary breakfast was a nice plus too. We had access to the sister hotel’s pool not too far down the road. Gates were locked at a certain time of night so there was a decent sense of security. I’d definitely stay again when I return to Cozumel.

Would definitely recommend. Clean and spacious room, friendly staff, nicely located, not great but quite decent breakfast. On the downside the lobby is absurdly cold.

I found this place through Expedia. Room was clean, A/C worked great, and everything was nice. I have paid much more for much less in the USA. Spacious room with a table and chairs. Ceiling fan over the bed and a safe. Fruit/toast/coffee breakfast, and WiFi was included. Located right off Parque Benito Juarez. Close to all the stuffs.

Nice suite rooms, great central location. Some rooms are small suites, with a kitchenette. No microwave, but refrigerator, sink and stove. They supply very basic cooking pans, dishes and silverware. AC works well as does hot water. Rooms have safes for valuables. Elevator works very well. Not a fancy place, but very comfortable and reasonable in price. Staff is very friendly and helpful, most speak English. Breakfast is served in the outdoor entrance area. Food is fresh fruit with yougurt and nuts, coffee, toast, scrambled eggs and beans. Not really any meat. Fine for a few days, but gets old, if staying a week or two. It is served promptly from 7am, so if you are diving or have an early tour, it is great as the other breakfast places downtown are usually not open that early. Great location, just 1 block off the main plaza, with tons of restaurants, shops, spas, bars, banks, ATMs, etc within an easy walk. Fairly quiet at night, no loud clubs nearby, which is a problem at other places.

We are visiting from Australia and riding bicycles across Mexico. This is a great hotel, in the centre yet very quiet, great hot water, air con and the staff are helpful and gave us a room for safe storage for our bikes. Breakfast was nice. Highly recommend.

My problems have been resolved and management was very professional and sympathetic to my familly.

The room was clean and nice. The location is great right in the center of everything near the ferry port. The accommodations are basic, but the ac works well, the staff was very nice, the breakfast was good, and as a bonus you get to go use the pool and facilities at casa mexicana. Overall if you want a quiet hotel with basic accommodations in a great location, all at a reasonable cost, I would recommend the colonial. If you want something with anything more than basic amenities I would look elsewhere, but you will definitely pay more for it. My only major complaint is about the shower. The water pressure was low, the temperature would change randomly, and the temperature took a while to change after you turned the knob. This makes you spend a lot of time trying to dial in the temperature, waiting for the water to change, all for the temperature to randomly swing the other way a couple minutes later. If they were to update their plumbing my experience would otherwise have been ideal.